1. Introduction
This Policy explains how the AssistFlow website uses cookies and similar technologies. Paulo Barros Ferreira Unipessoal Lda
Alameda dos Descobrimentos n.º 35 - 3rd Floor, Office 32
4480-872 Vila do Conde
Portugal
Email: support@assistflow.eu
2. What are cookies?
Cookies are small files or identifiers stored on a device or browser. They may be session or persistent technologies and can support security, preferences, statistics or campaign measurement.
3. Why we use cookies
We use strictly necessary technologies for website operation and security and, where applicable and with consent, preference, analytics and marketing technologies.
4. Categories
| Category | Purpose | Consent |
|---|---|---|
| Necessary | Operation, security and storage of consent choices. | No, where strictly necessary. |
| Preferences | Remember user choices such as presentation or language where implemented through storage. | Where legally required. |
| Analytics | Understand website usage and performance. | Yes, when non-essential. |
| Marketing | Measure advertising campaigns and conversions, including Google Ads when enabled. | Yes. |
5. Google Analytics and Google Ads
The website is prepared for Google Analytics and Google Ads. These optional technologies should only be enabled after the applicable consent. The specific provider/cookie list will be updated when these services are actually activated.
6. Consent
On the first visit, the consent interface offers Accept all, Reject non-essential and Customise. Choices are stored locally in the browser and can be changed through “Manage Cookies” in the footer.
7. Duration
Session cookies are removed at the end of a session. Persistent cookies remain for the provider-defined period or until removed. The local consent preference is retained to avoid requesting the same choice on every visit.
8. Third parties
Third-party services may use their own technologies when enabled and are also governed by their own privacy/cookie policies.
9. Browser controls
Users may block or delete cookies in browser settings. Blocking strictly necessary technologies may affect website operation.
10. Personal data
Where cookie information constitutes personal data, the Privacy and Data Protection Policy and GDPR apply.
11. Changes and contact
This policy may be updated when technologies or services change. Contact: Paulo Barros Ferreira Unipessoal Lda
Alameda dos Descobrimentos n.º 35 - 3rd Floor, Office 32
4480-872 Vila do Conde
Portugal
Email: support@assistflow.eu